The Director Learning, Talent Management & Operations is responsible for L&D, Talent Management & Operations to drive the effectiveness, efficiency and impact of our people development programs globally.  This role sits at the intersection between L&D, Operations and Talent Management strategy, ensuring our workforce has the skills, resources and opportunities to thrive and grow. This role will be responsible for leading the global design, development and execution of company-wide talent strategies that will retain and develop top talent across our organization. This individual will partner with the HR Leadership Team to ensure our strategy is aligned with our business goals and cultural values.

• Develop and implement processes, tools, systems and strategies and programs that improve employee engagement and experience, lead the annual Employee Survey process, and align globally on roll out and action planning.
• Oversee the company’s performance management framework and annual process, driving accountability, continuous feedback, and high performance.
• Collaborate with HR Technology team and leverage data to assess the effectiveness of talent strategies providing actionable insights to the HR Leadership Team.
• Partner with HR team to understand their unique challenges and needs from a talent perspective and to bring the talent strategy to life.
• Manage relationships with external vendors for talent management ensuring they align with company objectives and deliver ROI. Partners with outside consultants and negotiates cost-effective programs as required.
• Responsible for creating all talent and performance management communications

Qualifications:

• Bachelor's degree is required, Master's degree is preferred
• Minimum 10 years of experience in learning & development, talent management and or HR business partner experience required
• Strong understanding of development, engagement and retention strategies. Familiarity with various talent assessment tools and methodologies.
• Strong analytical skills and experience with data-driven decision-making.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Excellent Project Management skills and ability to operationalize and scale programs.
• Proven success in designing and implementing digital talent management tools.
• Deal with ambiguity and create process and structure.
• Talent processes (e.g., performance management and succession planning).
• Development solutions (e.g., coaching, 360 feedback, development plan creation, competency design, development program design).
• Demonstrated high level proficiency with MS Office applications and various talent solutions.
• Ability to influence stakeholders in written and oral communication. Ability to develop presentations and report documents with effective messaging, and executive-level presentation skills.
• Autonomous and self-driven – ability to work with all levels of the organization

This position will report to the Executive Vice President, Chief Human Resources and Communications Officer. The position will be hybrid with 3 days in the office. 

The range of starting base pay for this role is 170K – 230K. Actual starting pay will be based on a wide range of factors including, but not limited to, relevant skills, experience, qualifications, education and location. In addition to base pay, this position is eligible for participation in either (i) our annual bonus program or (ii) a sales incentive plan.

Benefits package includes a comprehensive Medical (includes Prescription Drug), Dental, Vision, , Flexible Spending Accounts, 401(k) with matching company contribution, discretionary time off, paid sick time, tuition reimbursement, parental leave, short-term and long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, employee referral bonuses and employee discounts.

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