Join a team! We are a global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes. We develop, manufacture and market a range of products, primarily in gastroenterology, hepatology, neurology, dermatology, medical aesthetic devices, international pharmaceuticals. Our 7,000 employees share a common goal and values, propelling us to provide essential care to millions of people globally. We seek dedicated individuals who share our sense of urgency, unity, and excellence.

We are looking for a trustworthy and respectful individual who consistently does the right thing. Someone who is imaginative and proactive, with a keen eye for what is possible. A perceptive and adaptive person who is action oriented. We need a disciplined, focused, and accountable team member. If you embody these values, come join our company and help us shape the future.
We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.

Principle Responsibilities and Duties:
Note: The following responsibilities are meant to be representative but not necessarily all inclusive of the duties and responsibilities for this position title.

• Responsible for lead generation and supporting sales to both prospects and existing customer base.
• Communicating any new product leads to responsible Sales Representative.
• Maintain detailed pipeline of prospects for achieving monthly and quarterly lead generation goals.
• Identifying any opportunities or issues at the customer site that require escalation or reporting (such as a product complaint) and ensuring correct team/departments are notified.
• Coordinate and work closely with other teams and departments.
• Maintain Salesforce.com documentation of all leads, contacts and pipeline updates.
• Reports on activities in a timely and appropriate fashion.
• Acquire technical knowledge to effectively promote and sell products and answer questions typically generated by customers and prospects; trade shows, direct mail, publications, Web and press releases leads.
• Stays up to date on and follows all procedures related to this job which can affect the quality of products or services provided to our customers.
• Identify and execute continuous process improvement objectives to improve the efficiency and effectiveness of inside sales processes.
• Demonstrates strong communication, probing and questioning skills. Exemplifies data gathering, organizational, and dissemination of information in a consistent and timely manner.
• Perform special functions/projects as directed by U.S. Director of Sales.

Experience Education Training Skills Traits:

• High School diploma or equivalent required.  Bachelor degree preferred.
• Three years office based experience in a customer support role, preferably with a medical device company with capital and consumable equipment.
• Must have the ability to communicate clearly and effectively with field sales staff, product managers, potential and current customers.
• Ability to self-motivate, work independently and troubleshoot as needed.
• Must be computer literate. Effective use of MS Office and customer database such as Salesforce.com.
• Strong team and organizational skills.

Language Skills:

Individual must be fluent in the English language as the position will support Customers where English is their primary language.  They must also have good verbal skills and must demonstrate ability to communicate clearly and professionally in all modes of communication, including written/electronic.

Math Skills:

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Analytical and Reading Skills:

Ability to read, analyze, interpret and assist in the creation and refinement of company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.

Physical Requirements:

While performing the duties of this job, the employee may be required to perform lifting tasks of up to 10 pounds for short durations. Duties of this job may involve standing and/or walking for extended periods of time. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.

Work Environment:

Most work will be performed in an office environment. The noise level in the work environment is usually low to moderate.

Safety:

The company is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.

As required by law, Bausch Health provides a reasonable range of compensation for roles that may be hired in the US. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For this role, the range of starting pay for this role is $65K to $85K per year.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. 

If a candidate needs a reasonable accommodation/adjustment due to physical or mental health impairment for any part of the application process, they are encouraged to send their request to humanresources@bauschhealth.com  or call 908-927-1400 and let us know the nature of the request and their contact information. Please be sure to include the job requisition number. 

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To learn more please read Job Offer Fraud Statement.