Position title:  Sales Representative – Specialty product Portfolio/Pharma Business Unit

Territory: Calgary North

Reports to: Regional Sales Manager – Pharma Business Unit

Summary

• Contacts assigned customer accounts to sell the organization’s products within a designated geographic territory. 
• Focuses on territory sales targets, new business development, and troubleshooting on problem or key markets. 
• May have special markets/complex product lines assigned that require significant client relationship skills. 
• Organizes own work routine but guidance is provided by the Regional Sales Manager and the Marketing department.

Major Areas of Responsibility

• Selling skills
• demonstrates in-depth understanding of their promoted product key messages and consistently delivers to customers in a variety of selling situations
• engages customers in a needs-based selling discussion that position our products as a solution to established or identified customer needs and build long term loyalty.
• treats everyone in the office as a customer (front office staff, nurses, office manager, etc.)
• has the situational awareness to read the environment in an office\clinic and adapt their approach based on the circumstances
• Entrepreneurial
• manages their territory like it is their own business within corporate policies
• demonstrates the ability to formulate short and long-term customer plans to achieve sales objectives
• is accountable: “owns” the results
• Strategic agility\Business acumen
• able to take a bigger picture view of their territory to assess and analyze the potential to grow their business
• develops and effectively executes business plans
• able to use the various data sources (, Rx Data, TSA sales, FSA data) to analyze their territory in order to identify business opportunities
• knows how to work the territory effectively to achieve the right call frequency on targeted key  HCPs including Physicians, Nurse Practitioners, and Pharmacists
• understands how to effectively navigate the doctor’s office \ clinic to optimize access to key decision makers and use of selling time
• Customer focus
• dedicated to meeting expectations and requirements of customers (external and internal) and acts with the customer in mind
• establishes and maintains effective relationships with customers and gains their trust and respect
• Utilize all communication tools with customers including face to face, virtual or digital.
• Ability to call on select specialists as required

Education/Competencies requirements

• Education: A Bachelor Degree, preferably in Business or Sciences.
• Experience:  2- 3 years of proven pharmaceutical sales experience is an asset.
• Interpersonal Skills/Competencies: 
• Motivated self-starter with exceptional communication and interpersonal skills
• Problem Solver: Flexible to adapt quickly and anticipates the challenges
• Agility to learn and be coached (therapeutic areas, products and selling models)
• Passionate and thrives on challenges
• Results Seeker: Initiative to act quickly on business opportunities
• Acts with a sense of urgency
• Team player: work cross-functionally with SR, Medical and Key Accounts personnel
• Strong computer literacy, public speaking, and organization skills
• Ability to discuss matters within a scientific context.