Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
Job Title: Global IT Leader – Manufacturing, Quality, R&D, and Supply Chain
Location: Laval
Reports To: Chief Information Officer (CIO) or SVP, Global IT
Department: Information Technology
Position Summary
The Global IT Leader will provide strategic and operational leadership for all IT systems supporting Manufacturing, Quality, Pharmaceutical Science & Technology Research & Development (R&D), and Supply Chain across the global pharmaceutical enterprise. This role is responsible for aligning technology capabilities with business needs, ensuring regulatory compliance, optimizing digital transformation initiatives, and driving innovation across end-to-end to processes.
Key Responsibilities
Strategic Leadership
- Develop and execute global IT strategies supporting core pharmaceutical operations across Manufacturing, Quality, R&D, and Supply Chain.
- Serve as the primary IT business partner to global functional leaders, identifying and delivering solutions that enable innovation, efficiency, and compliance.
- Drive digital transformation initiatives, including cloud adoption, automation, advanced analytics, and Industry 4.0 capabilities.
- Foster alignment and communication across global business and IT teams, working effectively with culturally diverse groups and across multiple time zones.
Operational Excellence
- Lead implementation, enhancement, and support of enterprise systems, including SAP, Microsoft Dynamics 365 (D365), TrackWise, Empower CDS, GLIMS, MES, and other core platforms.
- Ensure seamless integration of ERP, laboratory systems, Quality management systems, manufacturing execution systems and supply chain planning across global operations.
- Maintain high system availability, performance, and data integrity across all supported platforms.
- Support lifecycle management and validation of computerized systems in compliance with GxP and 21 CFR Part 11.
- Collaborate with local site operations and functional teams to ensure IT goals and objectives are aligned.
- Partner with Operations and Quality to develop key performance indicators (KPIs) for balanced scorecard reporting.
Compliance & Risk Management
- Ensure IT systems meet global regulatory requirements, including GxP, GMP, GLP, and GDPR.
- Collaborate with Quality and Compliance teams to ensure readiness for regulatory audits and inspections.
- Oversee governance, risk management, cybersecurity, and business continuity plans across supported functions.
Team & Vendor Leadership
- Build and lead a global team of IT professionals and external service providers.
- Manage relationships with key technology vendors and system integrators for SAP, D365, Empower, and GLIMS platforms.
- Work effectively with team members at all levels—ranging from senior executives to operational staff—across multiple regions and cultures.
- Promote a culture of inclusion, collaboration, accountability, and continuous improvement.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
- 15+ years of IT leadership experience in the pharmaceutical or life sciences industry.
- Demonstrated experience in implementing and supporting SAP, Microsoft D365, Empower, and GLIMS in a regulated environment.
- Proven ability to lead cross-functional and multicultural teams in a global matrixed environment.
- Strong interpersonal and communication skills, with the ability to adapt to different cultural contexts and collaborate effectively across all organizational levels.
- In-depth knowledge of pharmaceutical regulations (GxP, GMP, GLP, 21 CFR Part 11) and experience supporting audits/inspections.
- Track record of driving IT-enabled business transformation and innovation at a global scale.
Preferred Skills
- Experience with cloud platforms (Azure, AWS), data analytics, AI/ML, and digital twins in pharma operations.
- Knowledge of Agile, DevOps, Lean Six Sigma, and ITIL best practices.
- Familiarity with systems such as MES, LIMS, QMS and serialization/track-and-trace platforms.
Travel Requirement: Up to 25% international travel
We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.