Solta Clinical Applications Specialist - Chicago, IL

Solta, a division of Bausch Health, is committed to improving patients' quality of life by delivering sophisticated technology in simple, elegant designs, providing true aesthetic and therapeutic benefits. For more than a decade, we've been developing innovative treatment technologies to provide proven and effective aesthetic care options to consumers and physicians alike. 

The Clinical Specialist will manage clinical operations in their assigned territory. This will include product installation and training to customers, clinical complaint management, field sales support and continuing education, with the overall goal of achieving company sales objectives within their regions while maintaining the efficacy.

Note: The following is meant to be representative but not necessarily all inclusive of the duties and responsibilities for this position title.

The Clinical Specialist has general responsibilities for all aspects of customer training management in the assigned territory.   This includes meeting with regional sales team and assisting with achieving the territory sales quotas and objectives.

• Deliver customer training on company equipment using demonstrated ability to effectively perform installation and training sessions. Develop proficiency through comprehensive home office and field training, and administer customer training per the installation and training presentations, Quick Start Guides, and available resources using the currently approved treatment parameters. Implement effective follow-up training to ensure and monitor efficacy, while developing physician(s) and staff advocates within the practice. 
•  Manage territory clinical operations with regards to reinforcing good clinical practice, investigating and resolving clinical complaints, and maintaining sales organization education standards.
• Support sales organization practice marketing efforts to drive sales of treatment tips to ensure accounts within territory are performing the required internal and external promotion for device procedures. Support capital representative for regional sales related activities when needed, i.e. clinical evaluations, demos, workshops. Time management is essential, especially towards the end of month/quarter/year. 
• Maintain updated knowledge of the industry and competitive products, especially in the area of Laser/Energy devices.

Secondary Responsibilities and Duties:

• 60-75% travel required to customer accounts patient seminars trade shows workshops special events or other field co-travel.
• Demonstrate a strong work ethic and represent Solta with high integrity, ethics, honesty, loyalty, and professionalism. Include professional standard of dress and courtesy at all times.
• Maintain consistent communication with Regional Sales Manager, Regional Sales Director and sales team on all matters related to the territory. 
• Completing clinical administrative responsibilities including, updating clinical account activities in Solta Medical’s computer customer database.

Experience, Education, Training, Traits:

• • RN, FNP, PA Esthetician or related license required
  • BA/BS required
  • 5+ years of industry experience
  • Minimum of 2 plus years work experience in a clinical or health care field. Experience in the cosmetic/aesthetic field is preferred.
  • Must have previous training experience in a clinical practice with experience positioning and promoting procedures within the practice to maximize utilization and sales.
  • Excellent communication skills (written/verbal) and interpersonal skills are required. Must have clear, confident oral presentation skills.
  • Strong organizational skills including the ability to plan effectively, and manage multiple, complex tasks simultaneously.
  • Ability to self-start, manage one's projects and responsibilities with minimal oversight.
  • Ability to effectively work independently with extensive travel.
  • Ability to assimilate highly technical and complex information quickly, and discuss at a high level with customers/colleagues.
  • Proficiency in MS Office applications including Outlook, Word, Excel and PowerPoint.

Benefits package includes a Comprehensive Medical (includes Prescription Drug), Dental, Vision, Health Savings Account with company contribution, Flexible Spending Accounts, 401(k) matching, discretionary time off, paid sick time, tuition reimbursement, parental leave, short-term disability, long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, Employee Assistance Plan, commuter benefit, recognition awards, voluntary benefits (including Identity Theft, Student Loan and Breast Milk Shipping), employee referral bonuses and employee discounts.

#LI-remote

This position may be available in the following location(s): US - Remote

Bausch Health Companies Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.

If a candidate needs a reasonable accommodation/adjustment due to physical or mental health impairment for any part of the application process, they are encouraged to send their request to humanresources@bauschhealth.com  or call 908-927-1400 and let us know the nature of the request and their contact information. Please be sure to include the job requisition number.

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