Manager, Field Reimbursement (Southwest)

Join a team! We are a global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes. We develop, manufacture and market a range of products, primarily in gastroenterology, hepatology, neurology, dermatology, medical aesthetic devices, international pharmaceuticals. Our 7,000 employees share a common goal and values, propelling us to provide essential care to millions of people globally. We seek dedicated individuals who share our sense of urgency, unity, and excellence.

We are looking for a trustworthy and respectful individual who consistently does the right thing. Someone who is imaginative and proactive, with a keen eye for what is possible. A perceptive and adaptive person who is action oriented. We need a disciplined, focused, and accountable team member. If you embody these values, come join our company and help us shape the future.

We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.

Field Reimbursement managers act as the subject matter experts in compliantly educating healthcare provider (HCP) staff on Customer Support Programs while addressing patient-specific reimbursement and access needs. The FRM builds and maintains professional relationships with key account contacts in an assigned geography. FRMs must work seamlessly and compliantly in coordination with all customer support services, specialty pharmacies, and other field teams while supporting patient access. Field Reimbursement Managers are seen as strong individual contributors displaying leadership skills contributing to business impact with peers and customers. FRMs specific responsibilities include:

• Demonstrating working knowledge in commercial and government reimbursement/access, as well as deep payer market expertise in their geographic region
• Compliantly communicating with internal stakeholders, specialty pharmacies, and customer support program personnel to navigate the patient access and reimbursement experience
• Demonstrating strong problem-solving skills related to complex patient access challenges across payers and specialty pharmacies
• Educating HCP staff on prior authorization requirements, coverage status, and payer appeals requirements, processes and timelines
• Training HCP staff on customer support programs for the supported portfolio
• Improving the customer experience by condensing complex issues into simple solutions
• Educating office staff regarding patient financial assistance and alternate funding options for the uninsured and underinsured.
• Leveraging expertise and skills to improve competencies of peers

Basic Qualifications:

• Bachelor’s Degree
• Minimum three years of work experience in any of the following areas:
  • Patient Navigation
  • Payer
  • Reimbursement
  • Specialty Pharmacy
  • Pharmaceutical Sales
• Excellent computer skills, including knowledge of Microsoft Office products including Outlook, Teams, Excel, Word, andPower Point
• Strong written and verbal communication skills
• Experience working with customers via virtual meeting platforms
• Ability to manage expenses within allocated budgets

Additional Skills/Preferences:

• Demonstrated ability to conduct field-based customer support and education related to payer coverage and payment processes
• Experience working with physician practices, navigating patient assistance programs and similar pharmaceutical support programs
• Understand HIPAA rules and regulations related to patient privacy
• Executive level presentation skills expertise

Benefits package includes a Comprehensive Medical (includes Prescription Drug), Dental, Vision, Health Savings Account with company contribution, Flexible Spending Accounts, 401(k) matching, discretionary time off, paid sick time, tuition reimbursement, parental leave, short-term disability, long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, Employee Assistance Plan, commuter benefit, recognition awards, voluntary benefits (including Identity Theft, Student Loan and Breast Milk Shipping), employee referral bonuses and employee discounts.

#LI-remote

This position may be available in the following location(s): United States - Remote

Bausch Health Companies Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.

If a candidate needs a reasonable accommodation/adjustment due to physical or mental health impairment for any part of the application process, they are encouraged to send their request to humanresources@bauschhealth.com  or call 908-927-1400 and let us know the nature of the request and their contact information. Please be sure to include the job requisition number.

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